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Scenario 1: At your local cafe, which you visit regularly,the baristas greet you by name and know what you regularly order.
Scenario 2: There is a cafe that you only visit occasionally, once or twice a year, yet the barista recognizes you, remembering your name and that you are particular about soy milk. You suspect that a particular quirk of recognition and minutia retention is her secret superpower (which, for a barista, is really handy).
Scenario 3: There is a cafe that you visit only occasionally, but they have a camera above the register (as do the other cafes) for security purposes. In addition to just recording the comings and goings, the camera takes stills of each patron and uses facial recognition software to see if and when that person last visited. Using this data, the barista cheerfully greets you by name when you come in.
In all three cases the interaction you have with the baristas is essentially equivalent in friendly service. Given caveats like being assured that your data is not being analyzed or shared with anyone beside the cafe's employees, does it make a difference to you how that interaction is facilitated?
Scenario 2: There is a cafe that you only visit occasionally, once or twice a year, yet the barista recognizes you, remembering your name and that you are particular about soy milk. You suspect that a particular quirk of recognition and minutia retention is her secret superpower (which, for a barista, is really handy).
Scenario 3: There is a cafe that you visit only occasionally, but they have a camera above the register (as do the other cafes) for security purposes. In addition to just recording the comings and goings, the camera takes stills of each patron and uses facial recognition software to see if and when that person last visited. Using this data, the barista cheerfully greets you by name when you come in.
In all three cases the interaction you have with the baristas is essentially equivalent in friendly service. Given caveats like being assured that your data is not being analyzed or shared with anyone beside the cafe's employees, does it make a difference to you how that interaction is facilitated?